How Does Each Spam Filter Score Emails?

BARRACUDA Barracuda Spam Firewall is an expensive hardware spam filter that is installed by large organisations within their own datacentres. Barracuda reports a single score, between 0 and 10 and a flag indicating if the email is considered to be spam. You should be aiming for a score below 3.5. Please note, for some very […]
How Do You Know Which Client Experience Initiatives Will Work?

When trying to ascertain how best to improve client experience in finance, the best thing you can do is find out what your clients actually want. This may sound like an obvious point, but all too often client experience initiatives are based on what firms think clients will want – or on the evidence of […]