The Company uses the following sub-processors to assist in providing the Services. Depending upon the Services ordered pursuant to and set out in the Agreement, the sub-processors include:
| Sub-processor | Purpose | Data | Location of sub-processor | Transfer Mechanism | Supplemental Measures | Contact Details |
| Amazon Web Services, Inc. | cloud services provider and data storage | All application data except payment details and authentication passwords | USA | SCCs | AWS takes technical and contractual measures to protect data:
Encryption of data in transit and at rest. Encryption key stored in the EU. |
AWS Compliance contact us
410 Terry Avenue North, Seattle, WA 98109-5210, USA |
| Mailgun Technologies Inc. | Testing services provider | Email template HTML | USA | SCCs | Data is encrypted at rest and in transit. | privacy@mailgun.com
548 Market Street, Suite 43099, San Francisco, CA 94101, USA |
| Twilio Inc. (Sendgrid) | cloud email service provider | Name and email address of customers and end users, email content | USA, Australia, Singapore | SCCs + BCRs | Data is encrypted at rest and in transit.
https://support.twilio.com/hc/en-us/articles/360051805394-Measures-Twilio-Takes-to-Safeguard-the-Privacy-of-Customer-Personal-Data |
dpo@twilio.com
101 Spear Street, 1st Floor San Francisco, California 94105, USA |
| Zendesk Inc. | helpdesk platform providing customer support | Email, Name, Phone, Job Title, IP Address | Worldwide | SCCs | Encryption of data at rest and in transit.
https://www.zendesk.com/company/privacy-and-data-protection/#gdpr-sub |
privacy@zendesk.com
989 Market Street
|